Responsible Gaming
Gaming Should Be Entertainment
At Mask Connections, we believe that online casino gaming should be enjoyed purely as entertainment. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and to only wager money you can afford to lose.
Please remember: the house always has a mathematical advantage. Play for fun, not for profit.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (19+ in some provinces). We strictly enforce age verification and do not permit minors to access gambling services.
If you are under the legal gambling age in your province, you must not gamble online. Parents and guardians are encouraged to use parental controls and monitor internet usage.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone else, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or partners about gambling activities
- Gambling with money meant for bills, rent, or essential expenses
- Feeling anxious or irritable when unable to gamble
- Spending more time or money on gambling than intended
- Needing to gamble with increasing amounts to feel excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Neglecting work, school, family, or relationships due to gambling
Self-Help Tools & Controls
Reputable online casinos offer tools to help you maintain control of your gaming. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Reality Checks: Enable periodic reminders while playing that show your time spent and money wagered
- Session Limits: Automatically log you out after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Use these tools proactively. They are designed to protect you.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Comprehensive information and support for Canadians
- Problem Gambling Institute of Ontario (PGIO): Evidence-based resources and referrals
- Gamblers Anonymous: 12-step peer support meetings across Canada
- Provincial Helplines: Most provinces offer dedicated gambling helplines — contact your provincial health authority for local resources
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion register
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- National Council on Problem Gambling (United States): www.ncpgambling.org
Do You Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support — problem gambling is a recognized disorder, and recovery is possible.
Contact the Responsible Gambling Council at www.responsiblegambling.org or your local provincial helpline for immediate assistance.
This page was last updated in 2026. Mask Connections is committed to promoting responsible gaming and complying with all Canadian gambling regulations. If you have questions about our responsible gaming policies, please contact us directly.